Frequently Asked Questions
Get quick answers to common questions about our services, features, and policies. If you don’t find what you're looking for, feel free to contact our support team.
Can a pet microchip be used internationally?
Yes, ISO-compliant microchips can be scanned internationally. For best results, register your pet’s microchip with an international database.
Do I need to update my pet's microchip information?
Yes, you should update your contact info in the microchip registry any time your phone number, address, or email changes.
How often does my pet need a rabies vaccine?
Rabies vaccines are typically required every 1 to 3 years, depending on your country’s regulations and the vaccine type. Consult your veterinarian for an exact schedule.
Is rabies vaccination mandatory by law?
In many regions, yes. Rabies vaccination is legally required for dogs (and sometimes cats) to prevent the spread of this deadly disease.
What is the purpose of microchipping a pet?
Microchipping provides a permanent ID for your pet. If your pet is lost, shelters and vets can scan the chip and contact you using the registry details.
